Privacy Policy

Introduction

  • Welcome to SEW Balance by SEW Solutions LLC. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website or mobile application and any related services.

Information We Collect

  • Personal Information: We may collect personal information, such as your name, email address, phone number, and other details when you voluntarily provide it to us during the registration process or while using our service.

  • Health Information: In the context of providing mental health resources, we may collect sensitive health-related information such as your mental health habits and any other information you choose to share with us during your interactions with our application.

  • Usage Information: We may automatically collect certain information about your device, such as your IP address, browser type, operating system, and usage patterns when you access or use our service.

How We Use Your Information

  • Provide Services: We use the collected information to deliver, maintain, and improve the mental health resources we offer to you.

  • Personalization: We may use your information to personalize your experience with our service, such as providing tailored content and recommendations based on your preferences.

  • Communication: We may use your contact information to send you service-related updates, notifications, and marketing materials if you have opted in to receive them.

  • Research and Analytics: We may aggregate and de-identify your information for research and statistical purposes to improve our services and understand mental health trends better. This information will always be anonymized and will not be linked to individual users.

Data Sharing and Disclosure

  • With Your Consent: We will not disclose your personal and sensitive information to any third party without your explicit consent, except as required by law or in response to a valid legal request.

  • Service Providers: We may engage third-party service providers to help us operate and improve our service. These providers are contractually bound to handle your data securely and confidentially.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request.

  • Names and identifying details of some of the people portrayed in the SEW Balance Method materials have been changed to protect their privacy.

Data Security

  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Your Choices

  • You have the right to review, update, and delete the personal information we hold about you. You can also opt-out of receiving marketing communications from us. Please contact us at support@sew-solutions.com to exercise your rights or for any privacy-related inquiries.

Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through prominent notice on our website or via email.

Contact Us

  • If you have any questions, concerns, or complaints about our Privacy Policy or data practices, please contact us at support@sew-solutions.com.

By using SEW Balance by SEW Solutions LLC, you signify your agreement with this Privacy Policy. If you do not agree with our policies and practices, please do not use the service.

Effective Date: [08/01/2023]